Welcome

Welcome to the WoodSimplyMade Etsy store. Enjoy browsing or many custom items. Should you have any questions or if there is anything I can do to help you please don't hesitate to contact me. We welcome any tailored or customized request and also welcome all special requests.

I provide high quality handcrafted customized products. Custom ordering can be done my sending us a message or clicking on the request custom item button at any time without obligation. Have an idea but can't find the item your are looking for, contact me and I will be glad to accommodate to ensure you get the exact gift you are looking for.

Also ask about custom engraving for any and all products.

You can also find me at www.woodsimplymade.com

Thanks for stopping by and we look forward to working for you!

Payments

Payment of custom orders is required before fabrication will begin. We accept all credit card and PayPal payments.

Shipping

As all items are made to order, processing times are 5 - 7 business days from purchase. (If you require faster turnaround for a specific event or date, please contact us and let us know, we would be glad to work with you) A scheduled ship date will be provided upon ordering on your purchased orders page. Most items are shipped via USPS Priority Mail Shipping (2-3 days). A shipping notification and tracking number will be provided at time of shipment. Additional shipping services and times can be requested at checkout.

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are not fully satisfied please contact me within 7 days of product delivery. Refunds will be handled on a case by case basis. Customized items cannot be refunded once personalized. Damaged items received due to shipping carrier will be repaired or replaced depending on level of damage. WoodSimplyMade will cover repair and/or replacement cost of item. The customer is responsible for shipping the item back and WoodSimplyMade will ship the item back to the customer.

Additional

Product timelines are shown under the Shipping tab in each listing, if a quicker turnaround time is needed for a specific date or event, please contact us and we will be glad to accommodate your needs.

WoodSimplyMade Inc.
692 Atlantis Rd, Unit 7
Melbourne FL 32908

Phone: (321) 506 4434
Email: mike@woodsimplymade.com
Web: www.woodsimplymade.com

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