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There is nothing more rewarding than thinking about how each of our made to order wooden challenge coin holders are displayed by one of our customers or their loved ones.As I have mentioned in previous blogs about owning my own business and what customer service means to me, it is incredibly rewarding creating made to order challenge coin holders. Challenge coin displays in particular are very special to me as I am a retired Air Force Veteran. Knowing they will be used to display the accomplishments of someone serving or who has served in any of our armed forces branches is what drives me to make sure every singe item leaving our Space Coast shop is crafted with care and meets our rigorous quality standards.I love connecting with customers, many of which are not actually the final recipient of our work. Often times our challenge coin displays are gifts for their loved ones. They are so excited and involved in the process of ordering their challenge coin holder knowing the recipient is going to love the gift I wish I could be there to see them open it. Although I don’t really expect an invitation to the party, I may have found the next best thing.In recent months I have been asking customers if they would share photos of their challenge coin displays once they are set up. Years ago when we started Wood Simply Made this would have been a burdensome request. Today, however, we live in digital times and technology is pretty much in everyone’s hands. Many of our customers have been more than eager to share their completed challenge coin displays. Seeing our finishing work in their office or home couldn’t make me happier.Every time a customer shares a photo with me it brings a smile to my face and a deep sense of pride within me. It’s a reminder of why we do what we do, why we don’t sacrifice quality for more profit, and what artisan woodworking is all about. Every photo I receive is in a way a challenge coin for my display, proudly displayed for the world to see. I hope to grow my collection larger and larger over the coming years so I can look back on my accomplishments and remember all the amazing people I met along the way.
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